1. Ordering Process

• Browse our products and add items to your cart.
• Complete your purchase securely through our online payment system.
• You will receive an order confirmation via email.

2. Payment Methods

• We accept major credit/debit cards, PayPal, and other secure payment options.
• All transactions are encrypted for your security.

3. Shipping & Delivery

• Free shipping on eligible orders.
• Orders are processed within 1-2 business days and shipped promptly.
• Delivery times vary based on location and shipping method.

4. Returns & Refunds

• We do not accept returns as our products are custom made.

5. Customer Support

• Our 24/7 support team is available for any inquiries.
• Contact us via Email: info@concretematz.com for assistance.

6. Warranty & Quality Assurance

• All products meet high industry standards.
• Any defective items can be replaced or refunded.